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What Makes Vieth Consulting LLC Different?
Choosing the right Managed Service Provider (MSP) can feeloverwhelming. Here's why Vieth Consulting LLC stands out:
We Start Early—Because You Do: Our help desk opens at 6:30 AM to best serve our construction and trade clients who start their days early. Most MSPs aren't even awake yet
Live Techs on Every Call: When you call, you get a certified technician—not a call queue or dispatcher. And if it's an after-hours emergency, we'll make sure you're still getting quality support.
Immediate Onsite Support: If your issue requires an in-person fix, we deploy a technician right away. No waiting days to schedule a visit.
Unlimited Onsite Support for Managed Clients: Other MSPs cap your hours. We don't. Whether you need us 5 or 50 hours a week, we're there.
Deep Experience, Proven Results: With hundreds of years of combined IT experience, we've solved nearly every issue —fast.
Why Choose Vieth Consulting, LLC for Madison and Milwaukee Managed IT Services?
Pre-Discovery Meeting
We meet with you
before you sign to understand your pain points, goals, and priorities.
Comprehensive Network Evaluation
We audit your infrastructure and identify critical issues—like outdated firewalls or unsupported devices—that need resolution before go-live.
Onsite Discovery
& Inventory
We tag and document
every piece of equipment and deploy our monitoring and cybersecurity tools
across your network.
Each employee receives a quick-reference flyer with contact info, ticket submission methods, and emergency procedures.
Credential Transfer
& Setup
We coordinate with your previous provider to collect credentials, ensure continuity, and eliminate
service gaps.
Backup Deployment
We establish secure backups before the go-live date so you're protected from day one.
A Real-World Example: Solving the “Impossible”
A co-managed client with nearly 1,000 devices was struggling
to update map directories manually every month. They had no automation, and the
process was painfully inefficient—requiring full-time labor.
Our team automated the entire process using remote
management scripts. Now, updates push automatically to all devices from a
single upload point, saving hundreds of hours annually. The client didn't even
realize a solution existed—until we delivered it.
Why Clients Make the Switch to Vieth Consulting LLC
We hear it all the time:
"My current IT provider just doesn't respond fast enough."
"They don't understand our industry."
"They're not local, and I'm tired of waiting."
Here is how we solve that:
- 5-Minute Call Response Times
- Immediate Local Onsite Availability
- Expertise in Construction & Nonprofit Workflows
- Expertise in Construction & Nonprofit Workflows
- Team Communication That Prevents Repeat Explaining
We even track internal communication so if you talk to a
different technician tomorrow, they're already up to speed on your issue.
What Our Clients Are Saying About Us
Frequently Asked Questions (FAQs)
Do you offerpre-built packages or custom plans?
We offer two service tiers:
- Standard
Managed Services: Includes our core security suite and essential IT
support.
- Premium
Cybersecurity Package: Adds advanced protection to meet stricter
compliance or industry needs.
Can I pick and chooseservices?
What if I don’t wantfull management?
How is Vieth meeting the changes of the MSP industry?
The MSP landscape has changed. Ten years ago, IT service was
inconsistent, delayed, and reactive. Today's clients expect:
- Near-instant
response times
- First-touch
resolution
- Proactive
communication
- Seamless
onboarding of new users
At Vieth Consulting LLC, we've raised our game to meet this
standard—and we continue to adapt. We're not just reacting to change; we're
embracing it.
How do you handle client feedback and improvement ofservice over time?
Client satisfaction drives everything we do. After every
ticket, we ask for feedback. If service isn't perfect, we follow up with both
the technician and the client to find out what went wrong and how to fix it. Face-to-face
QBRs provide another opportunity to align on goals and address concerns before
they grow into problems.